Returns and Exchange

Return, Exchange & Refund Policy

Last Updated: August 2026

At Amir Boutique, we strive to provide high-quality products and excellent customer service. Please read this policy carefully before placing your order. By completing a purchase from our website, you agree to the terms outlined below.

1. No Refund Policy

All sales are final.

We do not offer refunds for any orders once they have been placed or delivered, except where required by applicable law.

Refunds will not be provided for reasons including, but not limited to:

  • Change of mind
  • Ordering the wrong size, color or product
  • Personal preference
  • Delay caused by the courier
  • Slight variations in color due to lighting, photography or screen settings
  • Failure to read the product description before purchasing

Please review all product details, measurements, fabric information and images carefully before placing your order.

2. Exchange Policy

We offer exchanges only under the following circumstances:

Customer Requested Exchange

You may request an exchange if:

  • You selected the wrong size.
  • You wish to exchange for another available size.
  • You changed your mind after receiving the product.

Amir Boutique Error

We will gladly exchange your order if:

  • You received the wrong item.
  • The product has a manufacturing defect.
  • The item was damaged before dispatch.
  • You received a damaged product.

3. Exchange Request Time

All exchange requests must be submitted within 7 calendar days of receiving your order.

Requests made after 7 days will not be accepted.

4. Exchange Eligibility

To qualify for an exchange, the item must:

  • Be unused and unworn.
  • Be unwashed.
  • Be in its original condition.
  • Have all original tags attached.
  • Be returned with its original packaging.
  • Be accompanied by the order number or proof of purchase.

We reserve the right to reject any exchange if the returned item does not meet these conditions.

5. Damaged, Defective or Incorrect Items

If you receive:

  • A damaged product
  • A defective product
  • An incorrect product

Please contact us within 48 hours of delivery.

To process your claim, you must provide:

  • Your order number
  • Clear photographs of the product
  • A complete unboxing video recorded from the moment the sealed package is opened until the product is fully shown.

The unboxing video helps us verify shipping-related issues and protects both our customers and our business.

Claims submitted without sufficient evidence may not be approved.

6. Shipping Charges for Exchanges

Customer Responsibility

If the exchange is requested because of:

  • Change of mind
  • Incorrect size ordered
  • Preference for another product
  • Preference for another color
  • Any reason that is not the fault of Amir Boutique

The customer is responsible for:

  • Return shipping charges
  • Shipping charges for the replacement item
  • Any additional courier costs

Amir Boutique Responsibility

If the exchange is required because:

  • We shipped the wrong product.
  • The product has a manufacturing defect.
  • The product arrived damaged due to our error.

Amir Boutique will bear all exchange-related shipping costs, including:

  • Return shipping
  • Delivery of the replacement item

There will be no additional shipping charges for the customer in these cases.

7. Exchange Approval

Once we receive and inspect the returned item, we will notify you whether your exchange has been approved.

If approved:

  • Your replacement item will be dispatched as soon as possible.
  • Exchanges are subject to stock availability.

If the requested item is unavailable, we may offer:

  • Another size
  • Another color
  • A product of equal value

8. Non-Exchangeable Items

The following items cannot be exchanged unless they are defective or incorrectly supplied:

  • Clearance items
  • Sale items
  • Promotional products
  • Gift cards
  • Items returned without original tags
  • Used or washed products

9. International Orders

For international orders:

  • Shipping charges are non-refundable.
  • Customs duties, taxes and import fees imposed by your country are the customer's responsibility.
  • Delivery times may vary depending on customs clearance and courier services.

10. Order Cancellation

Once an order has been confirmed, it cannot be cancelled because it immediately enters our processing system.

11. Limitation of Liability

Amir Boutique shall not be liable for:

  • Delays caused by courier companies
  • Customs clearance delays
  • Incorrect shipping information provided by the customer
  • Delivery attempts missed by the customer
  • Damage occurring after successful delivery

12. Policy Changes

Amir Boutique reserves the right to update or modify this policy at any time without prior notice. The latest version will always be available on our website.

Contact Us

If you have any questions or would like to request an exchange, please contact us:

Amir Boutique

📧 Email: support@amirsboutique.com

🌐 Website: https://amirboutique.com

Please include your order number and any relevant photos or videos when contacting us regarding an exchange request.

By placing an order with Amir Boutique, you acknowledge that you have read, understood, and agreed to this Return, Exchange & Refund Policy.